Online shop – protection of consumers

Polish law, in accordance with European directives, requires from entrepreneurs to provide many provisions on terms and conditions of conducted online shop. Main legal acts which include such requirements are ‘Protection of Competition and Consumers Act’, ‘Consumer Rights Act’ and ‘Provision of Services by Electronic Means Act’. Other regulations find their source in more detailed acts and ordinances.
Fulfillment of needed provisions is governed by Polish Office of Competition and Consumer Protection (UOKiK), which could be found at their website as follows: In case UOKiK discovers the lack of regulation required, it may impose a severe fine.