The number of financial frauds consisting in phishing login details in electronic banking services is growing worldwide, including Poland. Fraudsters use the Internet and telephone, impersonating, inter alia, the Polish Financial Supervision Authority, the Credit Information Bureau or banks. As the Bank Cyber Security Center of the Polish Bank Association points out, the methods used by criminals include, inter alia, telephones in which undetermined people call potential victims and pretend to be commonly recognized financial institutions, try to obtain sensitive data used, for example, to log in to electronic banking. Fraudsters can also persuade the people they call to install software on the computer or phone that will allow them to take control of the victim’s device and obtain further data – such as logins and passwords for banking services, as well as SMS codes authorizing transactions financial.

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