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Communication and contact between international companies and Polish Agencies regarding regulatory matters in Poland only via electronic means

Publication date: August 20, 2025

Traditionally, Polish administrative procedures guaranteed the ability to communicate with the public authorities through conventional and traditional channels, i.e., in writing or in person. However, Poland has recently made a significant technological leap in the way businesses communicate with regulatory authorities. After January 1, 2025, in accordance with applicable regulations, this communication relies largely on electronic communication – both with the central government administration, central offices, and institutions regulating the modern technology, industrial, financial, pharmaceutical, energy, and, above all, TMT sectors.

Act on Electronic Delivery

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